Remote Service allows your salesman and service teams to access your machine and your specific data directly for a faster and more immediate response to your maintenance and servicing needs.
And the great thing about this service is that CLAAS covers the cost of the Remote Service for 5 years, all you need to do is give your consent.
So how do you benefit from Remote Service?
- Your machine will identify a fault and inform the operator
- Your machine will send an error message to your local dealer branch
- Erwin Agri-care will identify the fault remotely
- This immediate trouble shooting will allow the required spare part to be delivered and installed as swiftly as possible.
- Your machine will also inform Erwin Agri-care of upcoming service requirements
- Your local branch can then advise of a suitable time for the service